We are seeking a bilingual Account Manager to join our dynamic Commercial team to service and manage existing client relationships, managing both English- and Mandarin-speaking clients. As an Account Manager, you are responsible for identifying new business opportunities, establishing, and managing sales deals, generating maximum revenue for the Company.
This role is ideal for a sales-driven professional with strong communication skills in English. The ability to communicate fluently in Mandarin will be highly regarded, as it is beneficial when handling Mandarin-speaking clients within a diverse portfolio.
Job Scope
Sales & Revenue Growth
- Confidently sell JCDecaux advertising solutions (digital, static and experiential) to existing and new clients.
- Achieve and exceed individual sales targets and KPIs.
- Develop and maintain a strong sales pipeline through proactive prospecting, cold calls, meetings and presentations.
Account Management & Client Service
- Build trusted, long-term relationships with clients and media agencies, acting as their primary contact for JCDecaux advertising.
- Understand client business objectives and propose tailored advertising solutions that deliver measurable value.
- Provide best-in-class post‑sales service, ensuring timely follow‑up, reporting and issue resolution.
Client Presentations & Proposals
- Conduct persuasive sales presentations and pitches in English; the ability to present and discuss proposals in Mandarin with Mandarin‑speaking clients is highly valued.
- Prepare sales proposals, media plans and pricing, and negotiate effectively to close deals.
Campaign & Internal Collaboration
- Work closely with internal teams and external stakeholders to ensure accurate booking, smooth execution and high-quality delivery of campaigns.
- Take ownership of client briefs from end to end: clarifying objectives, coordinating internal inputs, and delivering on agreed timelines.
Market & Competitor Insight
- Develop and maintain an in‑depth understanding of the OOH and broader advertising landscape.
- Monitor competitor activities, client trends and industry developments to identify new opportunities and inform sales strategies.
Requirements
- Degree in Business, Business Management, Marketing, Communications, Media or a related discipline.
- 1–3 years of experience in B2B sales or account management (e.g. media, advertising, marketing services, or other consultative sales), with a track record of meeting or exceeding targets.
- Strong communication and presentation skills in English, both written and spoken.
- Ability to build rapport quickly, listen well, and translate client needs into actionable solutions.
- Proficiency in MS Office, especially PowerPoint (for client decks) and Excel (for basic analysis, proposals and reporting).
- Business-level proficiency in Mandarin (spoken) to comfortably engage Mandarin-speaking stakeholders.
- Prior experience in media, advertising, marketing, or OOH sales.
- Strong analytical and strategic thinking skills, able to interpret numbers and performance data and turn them into concrete actions.
- Demonstrated ability to: Build and manage prospect lists, Develop and execute sales strategies to win new clients, Negotiate and close deals independently.
- A collaborative, team-focused mindset with the drive to contribute to overall team sales targets.