The group you’ll be a part of
The Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers, because we know that working closely together leads to the highest quality outcomes.
The impact you’ll make
Responsible for managing Micron Singapore sales activities developing and executing to market strategies and account penetration plans to gain and defend market share and increase gross margin and profitability levels for Micron GAT. The incumbent is also responsible for meeting revenue commits (QxR), building customer trust and managing executive (internal & external) meetings & aligning global strategies & executions.
What you’ll do
- Develop long-term strategies and short-term tactics according to major and critical penetration businesses and projects
- Meet or exceed expected Region sales revenue, market share, profitability and expectations. (Both system and CSBG Upg only business). Accountable to forecast and meet quarterly commitments and AOP objectives
- Maintain 100% of installed base market share and realize positive yearly gains in other applications of established products. Obtain orders for new products and meet M/S gain expectations.
- Build an effective support team (BDSO, Finance, PG etc) and manage the successful site operation. This includes strategic sales plans, customer trust, team building, and team focus upon meeting financial expectations.
- Establish and build customer relations and business partnering
- Serve as the primary Lam Sales person regarding Etch / Clean / Deposition/ Metryx product or any other Lam related enquires, handling appropriate paperwork to respond back to customer
- Lam single point of contact to Procurement for sales related activities/escalation
Who we’re looking for
- Engineering degree or equivalent.
- 10 years of relevant experience in the semiconductor industry.
- Technical knowledge of Lam’s technological competitive advantage including etch, clean, deposition and plating technology.
- Familiarity with Lam’s internal Management Systems (CRM) including financial / P&L model will be an advantage.
- Account management know-how including excellent people management and strategic customer relationship building skills.
- Possesses strong interpersonal and communications skills. Experience in dealing with difficult work partners.
- Commands good oral and written English.
- Able to craft out key ideas & summarize into high level reports for executive review.
- Has ability to work on one’s own and make decisions within the assigned area of responsibility.
- Possesses good analytical and problem-solving skills.
Preferred qualifications
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week.
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.