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After Sales Support Engineer

Competition
Low
Disclosed monthly salary
S$3,000 – S$3,800

Required skills

  • Support the AS indoor sales & service team
  • Handle after-market of local Singapore user, including services follow-up, service contract, follow up existing installed based and multiple product brand
  • Achieve the financial & Sales target
  • Monitor customer activity, identifying potential customer issues, are of improvement and new business opportunities
  • Provide technical advice
  • Support and coordinate the service team for field work and workshop repair
  • Quote pump, spares part, service to support field service team
  • Evaluate incoming warranty claim and returned parts
  • Enter complaint data, log service trip, ensuring proper flow and all job closure upon completion
  • Follow-up with on every service report after service engineer completed the site job
  • Monitoring of customers satisfaction in claims and delivery performance
  • Support partner product in the company
  • Training will be provided.

About Lewa Singapore

LEWA PTE. LTD. The company is 100% Germany own business who established an Mechanical Engineering for fluid metering and incorporated in Singapore on 29.03.1995. Business Principal activities as: 1) Manufacture / Repair LEWA products 2) Business Representive office in Singapore We provide solution and supply Chemical Injection Skids for Oil And Gas Industries.

Posted 9 Oct 2026