Job Description
- Identify and develop new business opportunities to achieve revenue growth and expand the customer base.
- Identify, target, and acquire new customers within key industries, including semiconductor, aerospace, and MRO.
- Develop and maintain strong relationships with existing and potential customers to drive business growth.
- Prepare and present business proposals, quotations, and value propositions tailored to customer requirements.
- Collaborate with internal teams, including Sales, Operations, Marketing, and Product, to deliver effective customer solutions.
- Manage the sales pipeline, track business development activities, and provide regular sales forecasts and performance reports.
- Negotiate commercial terms and close business deals in line with company policies and profitability objectives.
- Achieve agreed sales targets, revenue objectives, and new customer acquisition goal
Core Responsibilities & Duties
- Business Development: Develop and execute business development strategies to penetrate key industries, including semiconductors, aerospace, electronics manufacturing services (EMS), and outsourced semiconductor assembly and test (OSAT).
- Target Account: Identify, profile, and priorities high-potential target accounts based on business opportunities, industry growth, customer requirements, and strategic fit.
- New Customer Acquisition: Proactively identify, engage, and convert prospective customers into long-term business partners to achieve revenue growth and expand market share.
- Key Account Development: Build and maintain strong relationships with key decisionmakers, procurement teams, supply chain leaders, and senior management to drive customer retention and business expansion.
- Solution Selling: Understand customer supply chain challenges and develop tailored logistics, freight forwarding, and integrated supply chain solutions that deliver measurable business value.
- Sales Pipeline Management: Maintain an accurate sales pipeline, monitor opportunity progress, forecast revenue, and provide regular business development reports.
- Cross-Functional Collaboration: Work closely with Sales, Operations, Product, Marketing, and other internal stakeholders to develop competitive solutions and ensure effective delivery service.
- Commercial Negotiation: Lead pricing discussions, prepare proposals and quotations, negotiate commercial terms, and secure profitable business opportunities in accordance with company policies.
- Market Intelligence: Monitor industry trends, competitor activities, customer developments, and emerging market opportunities to identify potential growth areas.
- Performance Management: Achieve agreed sales targets, revenue objectives, gross profit targets, and new customer acquisition goals.
- Customer Engagement: Represent the company at customer meetings, industry events, exhibitions, and networking activities to strengthen market presence and generate new business opportunities.
Professional Experience/Qualifications
- Diploma or Degree in Business Administration, Sales, Marketing, Logistics, Supply Chain Management, or a related discipline.
- Minimum 3–5 years of experience in business development, sales, or key account management, preferably in logistics, freight forwarding, or supply chain solutions.
- Proven track record of acquiring new customers and achieving sales targets.
- Strong prospecting, negotiation, presentation, and closing skills.
- Good understanding of logistics, freight forwarding, supply chain solutions, and industry trends.
- Experience in developing account strategies, conducting market research, and managing sales pipelines.
- Excellent communication, interpersonal, and relationship-building skills.
- Ability to work independently, take initiative, and deliver results in a target-driven environment.
- Proficiency in Microsoft Office applications and CRM systems.
- Willingness to travel for customer meetings and business development activities.
Leadership Characteristics
- Strategic Account Ownership — The ability to develop long-term growth strategies for key accounts rather than focusing only on individual sales transactions.
- Commercial Acumen — The ability to assess revenue potential, profitability, pricing strategies, and commercial risks when pursuing new business.
- Cross-Functional Leadership — The ability to coordinate internal teams and influence stakeholders to convert customer opportunities into profitable business.