Job Summary
The Customer Service Coordinator acts as the main liaison between customers, sales, production, and delivery teams to ensure smooth execution of printing projects from order confirmation to completion.
Responsibilities
- Coordinate communication between customers, sales, production, and delivery teams to ensure seamless project execution.
- Monitor printing project progress from order confirmation through to completion to meet deadlines and quality standards.
- Resolve issues promptly by liaising with relevant teams to maintain smooth workflow and customer satisfaction.
- Track and update project status to provide accurate information to stakeholders.
- Facilitate collaboration across departments to optimize resource allocation and delivery schedules.