Responsibilities
- Clinic/ staff management
- Maintenance of the general cleanliness of the clinic
- Answering patient inquiries
- Making appointments
- Administrative work including rostering of staff/ dentists/ Oversee insurance and CHAS claims/ Medisave Submission (Supportive role to Group Manager)
- Assisting the dentist in clinical procedures and sterilization of dental instruments and equipment if needed
- Handle impromptu events or staff matters within the clinics
- Create, review and execute Operation SOPs
- Conduct monthly clinic meeting with clinical director and group manager
- Manage group level procurement of dental materials
- Handle escalated customer feedback and complaint
- Plan and ensure effective training of new staff, Assist GM with training of receptionist
- Any other related operational matters as assigned
Requirements
- Team player
- Good interpersonal skills
- 1 years of Experience is required
- Must be able to work nights and weekends based on clinic roster
- Excellent people and communication skills
- Meticulous and systematic with administrative procedures
- Location: 60 Paya Lebar Rd, #01-16 Paya Lebar Square