Work with internal Product and Marketing teams to develop, test, launch features
Educate internal marketing teams on how to use platforms and introduce new features
Develop and maintain product user manuals and product feature calendars
Assist in conducting User Acceptance Testing (UAT) for new features. Coordinate test plans with internal Product and Marketing teams to ensure features are live on time
Support day-to-day operations and maintenance of marketing platforms
Assist in troubleshooting, resolving product issues and answering user inquiries in a timely manner
Generate business insights or product ideas from user feedback, qualitative and quantitative analysis
Bachelor Degree and above in Business Management, Marketing or any related field
Good understanding of digital marketing/marketing products
Good stakeholder management, communication and writing skills
Proficient in Microsoft Office (Word, Excel, Powerpoint)
Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support. Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centred strategies. Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE. The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of our dynamic team.
