We’reHiring: Guest Relation Executive
Be the Face of Our Restaurant and the Driving Force Behind Memorable Experiences
We are looking for a dynamic, service-oriented, and highly organised individual to join our team as a Guest Relation Executive. If you enjoy interacting with people, take pride in delivering excellent service, this position is offering you the opportunity to create exceptional guest experiences from the moment they arrive to the successful execution of special occasions.
Key Responsibilities
- Be the first point of contact, welcoming guests with confidence and warmth
- Manage reservations, walk-ins, and seating plans efficiently
- Oversee guest flow to ensure smooth daily operations
- Respond to and follow up on event enquiries from both private and corporate clients
- Source and develop new event opportunities
- Build relationships with corporate clients and event organizers
- Coordinate events from initial enquiry through planning and execution
- Liaise with other related departments to ensure seamless event delivery
- Manage and maintain the events booking system accurately
- Address guest feedback with professionalism and uphold high service standards
What we’re looking for
- 1–2 years of F&B or hospitality experience (events exposure is a bonus)
- Confident and excellent communication skills (both written and verbal), friendly, and professional presentation
- Strong organisational and negotiation skills
- Detail-oriented with creative problem-solving abilities
- A strong team player who can also work independently
- Willing to work shifts, weekends, and public holidays
- Able to multitask in a fast-paced environment
Why Join Us?
- Be part of a dynamic and passionate hospitality team
- Gain exposure to both front-of-house operations and event management
- Opportunity to grow with the company
- Work in a vibrant and guest-focused environment
- $500 Sign on bonus
- 17.5 days of annual leave
- 5 days work week
- We are offering an above market rate salary
- You will be entitled for various allowances (i.e. meal, uniform)
- Other benefits (i.e. sales incentives, employee discount, birthday voucher)
- Medical and Dental claims