Job Responsibilities
- Oversee the day-to-day operations of the HR Operations team, ensuring employee lifecycle activities are completed accurately and within required timelines.
- Provide guidance and supervision to the team across onboarding, employee movements, promotions, transfers, offboarding and HR documentation.
- Ensure employee records and transactions are accurately maintained in HR systems such as SAP, with appropriate checks and controls in place.
- Oversee regulatory requirements relating to employee administration, including MOM work pass applications, renewals and cancellations.
- Establish and monitor operational controls, service standards and procedures to ensure consistency, accuracy and timely delivery of HR services.
- Ensure data integrity, confidentiality and compliance with internal policies, regulatory requirements and data protection standards.
- Oversee the preparation of HR management reports, dashboards and regulatory reporting, ensuring accuracy and timely submission.
- Perform and/or review HR data analytics, including headcount, employee movements, attrition and other workforce metrics, and highlight key trends or exceptions to management.
- Support internal and external audits, including coordination of documentation, responses and follow-up on findings.
- Drive process improvement, standardisation and automation of HR operational processes to strengthen efficiency, governance and controls.
- Support and lead HR Operations projects and initiatives as required.
Job Requirements
- Bachelor’s degree in Human Resources, Business Administration or a related discipline.
- At least 5 years of relevant HR Operations experience, preferably within banking or financial services, with experience in coordinating or overseeing operational activities.
- Strong knowledge of end-to-end employee lifecycle processes, HR administration and HR systems.
- Good understanding of Singapore employment and regulatory requirements, including MOM work pass processes.
- Experience in HR reporting, data analytics and dashboard preparation.
- Strong operational and control mindset, with attention to data accuracy and process governance.
- Ability to lead, guide and develop team members and manage operational priorities.
- Strong stakeholder management and problem-solving skills, with the ability to handle escalations effectively.
- Proficient in Microsoft Excel and PowerPoint; experience with SAP or similar HR systems would be advantageous.
- Ability to handle confidential and sensitive employee information with discretion
Only shortlisted candidate will be notified.