SG
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Competition
Low
Disclosed monthly salary
S$2,500 – S$4,000
↓ 19% below similar jobs

RESPONSIBILITIES

End-User Support

  • provide daily IT support to end-users, including helpdesk and 1st/2nd level technical support for two sites (Jurong East and Pioneer)
  • Assist users with hardware, software, and basic network issues, provide technical guidance

System Administration & Infrastructure Support

  • Perform basic system and network administration at site level (user accounts, printers, security controls, WiFi, AP, switches, VPN)
  • Support and maintain business applications and phone systems (analog/digital)
  • Manage user data backup and recovery

Asset Management & Procurement

  • Handle IT equipment & software procurement
  • Maintain IT asset inventory

Documentation, Compliance & Audit

  • Prepare and update user guides, IT documentation, policies & procedures
  • Participate in ISO, customer & cybersecurity audits

Training& Administrative

  • Conduct IT orientation for new employees
  • Provide regular cybersecurity awareness training for users
  • Manage and support any other tasks or projects assigned by site management

REQUIREMENTS

Technical Skills

  • Knowledge of Windows 10/11, WinServer 2016/2019/2022
  • Basic experience in network maintenance, system administration, and network security

Qualifications

  • Diploma or Degree in Computer Science, Computer Engineering or related field
  • MCP or MCSE certification preferred

Soft Skills

  • Good work planning and prioritization skills
  • Strong communication skills
  • Proficient in SOP documentation
  • Service-oriented attitude

About Hi-p Singapore

Hi-P Group ("Hi-P") started out in 1980 as a tooling specialist in Singapore and has since grown to become one of the region's largest and fastest growing integrated contract manufacturers today. The Group provides a one stop solution to customers in various industries, including telecommunications, consumer electronics, computing & peripherals, lifestyle, medical and industrial devices from design, electro-mechanical parts, modules to complete product manufacturing services. The Group has 13 manufacturing plants globally located across five locations in the People's Republic of China (Shanghai, Chengdu, Xiamen, Suzhou and Nantong), Singapore, Thailand, Philippines, Vietnam and Malaysia. Hi-P has marketing and engineering support centers in China, Singapore, Taiwan, Canada and the USA. The Group's customers include many of the world's biggest names in mobile phones, tablets, household & personal care appliances, computing & peripherals, lifestyle, medical devices and industrial devices.

Posted 2 Nov 2026