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Job Coach (Hospitality/Retail)

Competition
Normal
Disclosed monthly salary
S$3,400 – S$4,500

Key Responsibilities

  • Work closely with the multi-disciplinary team to assess students’ readiness for internship and open employment.
  • Communicate with students to understand their goals and ambitions.
  • Assess students' wants and needs.
  • Source and arrange for job training and internship opportunities for students.
  • Provide job matching for students.
  • Conduct site assessment to analyse and evaluate the suitability of the job site.
  • Conduct Employer Education and Awareness Programme/ Workshops for internal and external stakeholders.
  • Prepare the students for the internship.
  • Provide one-on-one training tailored to the needs of the student.
  • Prepare a job analysis to identify the job duties.
  • Devise, plan and implement job coaching strategies.
  • Assist students to discover and overcome their barriers and setting goals.
  • Identify and provide support to develop the student's confidence and interest in the job during the internship.
  • Assess the strengths of individuals and teach them to use them effectively.
  • Guide students in learning to complete job tasks.
  • Help in the development of motivation and skills.
  • Provide assistance and guidance to students who need help with their everyday work activities or new tasks.
  • Provide coaching with effective interventions and strategies techniques.
  • Help students in developing social and life skills.
  • Refer students for further training/professional support when needed.
  • Advise on workplace accommodations for students.
  • Work with employers to explore unmet business needs so that jobs can be developed or customized.
  • Monitor and evaluate the progress of students.
  • Develop effective job coaching and employment plans.
  • Develop career plans, action plans and comprehensive support strategies.
  • Advocate for an inclusive work environment.
  • Keep track, oversee and document students' progress.
  • Provide continued job support and supervision to the students on the job.
  • Work closely with internal and external stakeholders during the internship period.
  • Counsel students on fine-tuning work habits/skills in preparation for employment.
  • Negotiate progression to open employment with the employer after the end of the internship.
  • Keep records and documentation and prepare appropriate reports.
  • Keep proper and up-to-date records for reporting and submission to Reporting Officer.

Job Requirements

  • Diploma or Degree in any discipline with at least 3 years of working experience.
  • A strong team player with excellent people skills.
  • Able to work as a team player in collaborating, managing and facilitating projects and events.
  • A self-motivated and independent individual.
  • Possess communication and interpersonal skills.
  • Ability to adhere to regulations, standard operating procedures, work protocol and processes.
  • Possess organisational and time management skills.
  • Problem-solving aptitude.
  • Respect for diversity.
  • Ability to inspire and motivate.
  • Ability to take on multiple roles and various responsibilities.
  • Experience in working with people with special needs will be a plus.
  • Requires travelling around Singapore and may be required to work on weekends/PH.

About APSN

Established in 1976, APSN is a social service agency providing special education for persons with mild intellectual disability (IQ 50-70). Today, APSN operates four Special Education Schools for students aged 7 to 21, an APSN Student Care Centre for children aged 7 to 18 and an APSN Centre for Adults for persons aged 16 and older, benefiting over 1,200 beneficiaries each year. Currently, APSN’s database has more than 6,000 beneficiaries, comprising students, trainees and alumni. APSN is constantly expanding its network to reach out to and understand the needs of its beneficiaries to better support them. APSN is an approved Institution of a Public Character (IPC) under the Singapore Income Tax Act Cap 134.

Posted 31 Oct 2026