About Coliwoo
Coliwoo, established in 2019 as an LHN Group subsidiary, is an early pioneer of Singapore’s purpose-built co-living model and the leading local co-living service operator. Coliwoo offers thoughtfully designed rooms fully equipped with state-of-the-art amenities for everyday use while spacious communal areas such as the lounge are created for members from various backgrounds to meet and forge new relationships.
Aligned with Singapore's net-zero emissions goal, the company champions sustainability by refurbishing underutilised properties and integrating eco-friendly technologies like solar panels and EV charging. Coliwoo's innovative approach combines comfort, community, and environmental consciousness, setting new standards in modern urban living while contributing to Singapore's sustainable development.
As an Operations Admin Executive, you will play an important role in keeping our daily operations running smoothly, with a focus on reservations coordination, billing, invoicing and administrative support. Working closely with our Reservations, Finance and Operations teams, you will ensure guest records, payments and operational documentation are managed accurately and efficiently.
We are looking for someone who is organised, meticulous and pro-active, with strong administrative skills and the ability to manage multiple priorities in a fast-paced hospitality environment.
Responsibilities
- Manage day-to-day operational administration, including guest enquiries, requests, arrivals, departures, lease transfers and other guest-related requests.
- Maintain accurate guest records, rooming lists, group information and other operational documentation in the relevant systems.
- Support the Operations team with daily reports, occupancy/arrival information, operational trackers and documentation.
- Initiate monthly invoicing and ensure the cycle is closed with correct payment collected within the stipulated timeline.
- Coordinate with Sales/Reservations on group movements, rooming lists and guest information, ensuring details are complete and accurately communicated to the Operations team.
- Liaise with Finance on invoices, billing documentation, refunds, ageing report and other operational finance matters where required.
- Maintain proper filing and documentation for operational records, reports and supporting documents.
- Provide administrative support to the Operations Manager and wider Operations team.
- Perform any other ad-hoc assignments as required from time to time.
Requirements
- Minimum Diploma or equivalent qualification, preferably in Hospitality, Business Administration or a relevant field.
- Good team player with interpersonal and communication skills.
- Service-orientated with a pleasant disposition.
- Proficient in Microsoft Office.
- Organised and detail-oriented, with the ability to manage multiple priorities and follow-up independently.
- Able to work in a fast-paced environment and coordinate effectively across departments.
- Experience in hotel operations, reservations, Front Office or operational administration would be advantageous.
- Comfortable working rotating shifts, weekends and public holidays based on operational requirements.
- Candidates who can start work immediately or on short notice would be preferred.
- Comfortable commuting to the workplace at 2 Changi Business Park Ave 1.
We regret that only shortlisted candidates will be notified.