What you’ll do
Grow our retail network
- Identify suitable retailers, independent stores, and other retail locations for Airbox’s brands.
- Visit prospective partners, present our products and partnership model, and follow up through onboarding.
- Discuss commercial terms within approved guidelines and coordinate agreements.
- Help new stores launch, including initial assortment, stock placement, and merchandising.
Manage retail relationships
- Maintain regular contact with store owners and staff.
- Understand which products are selling, gather feedback, and identify opportunities to expand the assortment.
- Follow up on issues, replenishment needs, and payment queries with the relevant internal team.
- Keep stores engaged and encourage repeat orders.
Execute on the ground
- Conduct store visits, stock counts, restocking, and shelf checks.
- Monitor product availability, expiry dates, pricing, placement, and display quality.
- Coordinate returns, damaged stock, and stock discrepancies with the warehouse team.
- Plan efficient routes and maintain accurate visit records, photos, and follow-up actions.
Support marketing and activations
- Set up and run tastings, product sampling, promotions, and other in-store activities.
- Coordinate with stores and Airbox’s team on schedules, stock, and marketing materials.
- Engage shoppers, explain products, and collect useful feedback.
- Track activity outcomes and suggest practical improvements.
What we’re looking for
- Experience in retail sales, field sales, merchandising, distribution, or retail operations; FMCG or food and beverage experience is helpful.
- Confidence approaching new retailers and building relationships with store teams.
- Strong follow-through, organisation, and a practical approach to solving problems.
- Willingness to travel regularly across Singapore and undertake hands-on stock handling and activation setup.
- Comfort using mobile tools to record visits, stock information, and sales activity.
- Availability for occasional weekend or evening activations, with arrangements discussed in advance.
How success will be measured
- New retailers onboarded and successfully activated.
- Stores placing repeat orders and remaining active.
- Sales growth across assigned stores.
- Product availability, merchandising quality, and timely replenishment.
- Accurate stock and visit records.
- Reliable execution of tastings, sampling, and promotions.
What your first 90 days will focus on
- Learn Airbox’s brands, products, commercial model, and field processes.
- Build a qualified retailer pipeline and establish a regular store-visit routine.
- Onboard and activate new stores.
- Take ownership of assigned stores, replenishment follow-ups, and scheduled activations.