Job Highlights
Singapore grown Medical & Surgical Solutions
Competitive remuneration package &good benefits
Job Description
As our growth momentum continues, we're currently hiring for Sales Support Officer/Executive to support our expanding Sales team in Singapore! The ideal candidate has at least 1 year of working experience in similar role. We offer competitive remuneration package and good career progression opportunities.
- Order Processing: Execute high-volume purchase order entry with a focus on speed and Accuracy.
- End-to-End Fulfilment: Manage order lifecycles from creation to warehouse release and final delivery, consistently meeting On-Time Delivery.
- Commercial Support: Generate quotations based on tiered price lists and special campaigns; prepare technical documentation and status reports.
B. Customer Service & Logistics
- Primary Point of Contact: Resolve customer inquiries regarding product specs, pricing, and payment terms via multi-channel support.
- Supply Chain Coordination: Manage direct-to-customer shipments by coordinating with international suppliers and outbound logistics providers.
- Service Recovery: Proactively address delivery issues and complaints to maintain high Customer Satisfaction scores.
Qualifications & Requirements
- Minimum GCE ‘O’ Level & ITE or Diploma with 1 years working experience will be an advantage.
- Computer skill such as MS Office.
- Possess good interpersonal and communication skills.