Qualifications
- B.A., Business, Finance or other related field or equivalent work experience within the IT industry
- Minimum of 3 years of sales and or sales support experience in the information technology industry
- Must understand and be able to articulate the WWT leadership initiatives.
- Ability to work independently and/or on a team with minimal supervision.
- Ability to manage multiple tasks simultaneously.
- Must be the subject matter expert concerning daily processes and procedures.
- Must understand and be able to articulate the WWT leadership initiatives.
- Knowledge of program and contract specific budget and sales cycles.
- Proficient PC Skills (MS Office Suite)
- Ability to effectively utilize WWT internal systems, tools and processes
- Demonstrated leadership, communication and problem solving skills
- Ability to travel as required meeting team and departmental goals,
Responsibilities Include
- Establishing yourself as the primary point of contact within assigned accounts for all quoting and order management activities
- Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
- Proactively build and maintain a strong working knowledge of assigned accounts
- Proactively build and maintain a strong working knowledge of strategic OEM products and services
- In-depth knowledge and use of WWT tools, processes and partner facing applications to build and validate technical configurations
- In-depth knowledge of WWT’s Go-To-Market Strategy and solution offerings
- Consistent participation in weekly ATC Strategy Meetings / Call (ATSM)
- Proactive participation in all key account planning sessions as well as key customer and partner briefings
- Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
- Proactively leverage product promotions and rebate incentives
- Expert knowledge of partner registration process
- Proactively recognize and take necessary action to upsell and or attach services to an existing opportunity
- Proactively provide detailed quote and order management reports to key stakeholders
- Assist, mentor, and onboard new sales ops employees
Personal Attributes
- Ability to build and maintain strong relationships both inside and outside the organization
- Adaptable and flexible: being open to change in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations
- Excellent communication skills
- Strong organizational skills
- Capability to multi-task and respond to change
- Perform duties with accuracy and with strong degree of urgency
- Ability to prioritize and perform work in a timely manner
- Team Player
- A passion for learning and continued education