Primary Objectives
Support families of children with developmental needs by ensuring timely access to child- and family-centric early intervention services, as part of EIC’s Collaborative Professional Team of Teachers, Allied Health Professionals and Social Workers.
Job Responsibilities
Referral, Enrolment & Client Journey
- Support the referral-to-enrolment process, including outreach, centre visits, initial screenings and enrolment of new students.
- Implement EIC work processes from enrolment to withdrawal/discharge, as outlined in the SOP.
- Compile documents for Means Test and Financial Assistance applications, and work with the Centralised Admin Team (CAT) to meet funding and audit requirements.
Case Management
- To be an integral part of the EIC’s Collaborative Professional Team, consisting of Teachers, Allied Health Professionals and Social Workers.
- To proactively promote the clients’ holistic learning & development, and attainment of child / family centric goals through collaborative goal setting, Team discussions, Parent Teacher Conferences, recommendation and implementation of appropriate class placements, in-class and / or home-based support, parents / caregivers’ engagement and coaching, and referrals to suitable services within / outside AWWA.
- To conduct needs and risk assessments (biological, social, psychosocial, financial) of families, to manage and mitigate risks related to child safety and welfare, family violence, caregiver stress and well-being through classroom observations, caregiver interviews via various modes of engagement such as home visits under the guidance from supervisor.
- Provide evidence-based assessment and intervention for individual caregivers and families, including participation in Case Filter Meetings, to identify mental health needs, develop collaborative care plans, and enhance the well-being, coping, family functioning and recovery outcomes for caregivers under the guidance from supervisor.
- To facilitate smooth transition of graduating students to suitable special or mainstream schools, i.e. collaborative consultation with professional staff and parents / caregivers on educational pathway, suitable school placement, Special School applications, etc.
- To conduct financial assistance assessments and connect needy families to relevant assistance schemes, within and outside AWWA.
- To manage and mitigate risks related to child safety and welfare, family violence, caregiver stress and wellbeing through classroom observations, caregivers’ interviews via various modes of engagement (including home visits).
- To provide intervention to low-risk cases independently and seek supervisor support and guidance, as and when required.
- To generate and prioritize intervention plans to address needs of the family, i.e. individual case work, caregiver psychoeducation, group work or connecting to community and / or government agencies / resources under guidance from supervisor.
- To liaise with and contribute to case conferences with relevant helping agencies (FSC, HDB, MOH, MSF, hospitals- KKH, NUH, SCS, Sg Enable etc) to support families in need.
- To work with professional colleagues and caregivers to generate and implement an Individual Caregiver Support Plan (ICSP).
- To maintain updated documentation of work carried out, i.e. case recording, client data management system, SW outputs, etc.
Programme Planning
- To lead, plan and implement caregiver embed programmes to support and empower caregiving families in AWWA, i.e. workshops, support groups, bonding and respite programmes, community participation programmes, etc.
- To provide administrative support in design, implementation and evaluation of programmes e.g design of publicity materials, registration, attendance, evaluation, collation of data and generate summary of events.
- To assist Social Workers in running the programmes and be a facilitator/ co-facilitator in selected segments of these programmes.
- To work with relevant EIC and / or AWWA departments and volunteers in planning and implementing the above-mentioned programmes.
- To maintain and update all programme records and documentation.
- To support and conduct programme evaluation and client satisfaction surveys to evaluate the outputs and outcomes of the programmes.
Training & development
- To apply the principles and protocols as guided by SASW professional Code of Ethics
- To participate and/ or coordinate professional sharing, trainings, case consultations, training programmes and continuing education for personal and professional development so as to stay current and relevant in practice.
- To be engaged in evidence-based practice through keeping up with research findings on relevant practice areas and tracking current trends by keeping up with updates and news on the disability sector.
Job Specifications
- Diploma in Social Work
- Diploma in Social Sciences (Social Work)
- Social Services Institute’s WSQ Diploma in Social Service
- Fresh Graduates / candidates with experience in Disability Social Work or experience in working with families of children with developmental needs.
- Good communication and interpersonal skills.
- Microsoft office, able to conduct financial assessments