Job Responsibilities
- Host and engage guests throughout their dining experience, creating a welcoming and memorable environment.
- Create special moments for guests during celebrations and key occasions.
- Present and articulate menu items clearly, providing recommendations when appropriate.
- Ensure food and beverage orders are delivered promptly and accurately.
- Coordinate closely with service and kitchen teams to ensure smooth and seamless service delivery.
- Process orders and payments using POS systems and support operational tasks such as stock replenishment and cutlery polishing.
- Address guest enquiries and service-related issues professionally to ensure guest satisfaction.
Job Requirement
- Minimum GCE ‘O’ Levels or equivalent.
- Minimum 2 years of supervisory experience in an established Food & Beverage environment.
- Prior experience in a guest-facing or service leadership role is preferred.
- Strong interpersonal and communication skills.
- Ability to articulate menu offerings confidently.
- Basic leadership and floor coordination skills.
- Proficiency in POS systems and cash handling.
- Ability to perform effectively in a fast-paced service environment.
- Able to perform shift work, and willing to work during evenings, weekends and public holidays.
- Able to stand for long hours and work in an environment where there can be hot, humid and wet weather.