Job Description – Restaurant Receptionist
We are looking for friendly and service-oriented Restaurant Receptionist members to provide guests with a welcoming and enjoyable dining experience. The successful candidate will assist with customer service, order-taking, food service and maintaining the cleanliness of the dining area.
Key Responsibilities
Welcome and assist guests in a friendly and professional manner.
Present menus and explain dishes, promotions and available options.
Take customer orders accurately and enter them into the point-of-sale system.
Check on guests and respond promptly to their requests.
Handle customer feedback or complaints professionally and refer complex matters to a supervisor.
Assist with reservations, queues and seating arrangements.
Assist with opening and closing duties.
Carry out other duties assigned by the Supervisor or Restaurant Manager.
Requirements
Previous restaurant or customer-service experience is helpful but not essential.
Friendly, approachable and service-oriented.
Able to communicate clearly with customers and team members.
Able to work efficiently in a fast-paced environment.
Responsible, punctual and willing to learn.
Good teamwork and time-management skills.
Able to handle payments accurately.
Willing to work shifts, weekends and public holidays as scheduled.