Working Hours: Mon–Thu 8:30am–5:30pm; Fri 8:30am–1:00pm
Key Roles
- Manage a caseload of at-risk students
- Conduct regular individual check-ins to build rapport and guide students through challenges
- Act as first responder for emotional distress, behavioural difficulties, or disciplinary conflicts
- Assist in de-escalating situations and refer cases for further intervention
- Facilitate guided reflection and restorative conversations
- Support students returning from suspension, prolonged absenteeism, or disengagement
- Supervise students in in-school suspension, Reflection Time, or detention
- Conduct regular and ad-hoc patrols of school premises and immediate vicinity
- Assist the SM team in managing disciplinary cases (preliminary fact-finding, documenting statements, maintaining case records)
- Respond to requests for assistance in managing student misconduct
- Conduct check-ins with students involved in disciplinary incidents and monitor behavioural progress
- Plan and facilitate individual/small-group sessions (anger management, emotional regulation, self-esteem, social skills, conflict resolution)
- Support school-based after-school engagement programmes and Student Lounge
- Design and facilitate targeted small-group interventions
- Work closely with SM team, SDT, Year Heads, Form Teachers, and School Counsellors
- Assist in early identification and referral of students showing warning signs of disengagement
- Participate in case discussions, meetings, and reviews
- Maintain accurate and timely records of student engagements, interventions, and follow-ups
- Submit periodic reports on engagement activities, progress, outcomes, and areas needing attention
- Review intervention effectiveness and recommend adjustments
Requirements
- Diploma or Degree in Social Work, Psychology, Youth Work, or related Social Science field
- At least 3 years' relevant working experience
- Proficient in Microsoft Office (Word, PowerPoint, Excel, Teams, Outlook)