Responsibilities
- Work closely with the Manager and customer representative Manager on new customer requirements.
- Work closely with IT PIC for all Apps issues reported by drivers.
- Check the daily reports for Milestone, POD uploading, External Calendar, AGS report.
- Assist and work closely with both Fleet Supervisor and Safety supervisor on day-to-day operations.
- Check and go thru all drivers OT's submissions provided by respective planners every 19th of each month.
- Prepare a summary report of the driver OT for HR submission.
- Assist the manager with leave application and approval when the manager on leave / MC.
- Support Escalations matters to IT for any App and Portal issues.
- Maintain the planning sheet for any new changes via the excel file.
- Maintain the drivers and fleets records in the BHS System
- Maintain and follow up with all POD (Hardcopy) request by Customer.
Requirements
- N level; ITE Diploma or its equivalent, preferably in logistic or Operations Management
- Strong Problem solving
- Good time management and planning
- Good customer service, analytical, and follow-up skills
- Good organization skills
- Good communication and interpersonal skills
- Proficient in MS Office, especially in Outlook, Words, and Excel
- Willing to do hands-on, operations-oriented
- Strong analytical ability, meticulous, sensitive to numbers and figures
- Able to work independently